Faq

Yes, smoking is not allowed in the apartments.

Yes, pets are allowed in some apartments. Depending on the type of apartment, there is a maximum of 1 or 2 pets. You must indicate this immediately when book an appartment. A surcharge will be charged for this.

Yes, fiber internet is available in all apartments.

Yes, the saltwater pool is open and heated all year round. However, in the winter months the pool is not heated.

Yes, there is a separate pool for younger guests.

No, these facilities are free for our guests to use.

Yes, these are available and can be reserved at the time of booking. The costs are € 25.00 for the cot and chair.

Yes, there will be 2 double charging stations to charge your car.

There is a laundry with washing machines and dryers. These can be used for a fee.

Yes, all apartments have a smart TV with international channels, including Dutch channels via NLZiet.

Yes, you can park your car in your own parking space in the parking garage or on the grounds. There is ample parking.

Yes, that is possible, and if you want to make use of this, you can add this option when you make your reservation. You can use the apartment and the facilities until 1 pm. The costs are € 20.00 per reservation.

Yes, that is possible and if you want to make use of this, you can add this option when you make your reservation. You can then use the apartment and the facilities from 2 p.m. The costs are € 20.00 per reservation.

Yes you can, we only have single beds in the apartments.

Yes, in consultation we can offer you a shuttle service.

 The complex is wheelchair friendly, the apartments are not wheelchair accessible.

Yes, beach towels to use at the pool are provided.

Due to the risk of fire and the vulnerable nature, a BBQ is not allowed in the apartments and on the terraces, not even a disposable BBQ.

This is allowed on the roof terrace of a number of penthouses. There is a BBQ on the roof terrace of the restaurant of Vista Lago, where you can enjoy a delicious BBQ menu served by the restaurant.

Yes, there is a luggage depot available.

Yes, these are available in the apartment. Do you want extra towels? An extra towel set can be ordered.

Yes, that is possible, you can ask this at the reception.

Yes, there are care products ready for you on arrival.

Yes, all apartments have a combi oven.

Yes, all apartments have a nespresso coffee machine with cups.

If you have to cancel your stay, we will deal with this flexibly, which means that we will move your stay to another date in consultation. We will do everything we can to solve it with you. For the conditions of cancellation, we refer you to the General Terms and Conditions for rental, as stated on the website.